As if the bad reviews, Uninspred Gameplay, poor sales, a torrent of fan backlash an in general releasing an incomplete game wasn’t bad enough, Square Enix revealed that FFXIV was such a dismyl failure that it has taken a large clunk from their profit’s margin
Before: ¥160,000,000,000 ($1.9 billion)
After: ¥130,000,000,000 ($1.5 billion)
Before: ¥12,000,000,000 ($143 million)
After: ¥1,000,000,000 ($12 million)
FFXIV has been such a problem for Squeenix that they have: Sacked the original team that made it, Made the game free until the game gets fixed, Vocally apologised to fans about the game and stated firmly that these problems would be solved for the PS3 version.
Source: (Sankaku Complex)