FAQ

TheSpeedGamers

Donating

The Chat

Prizes

The Community

Other


TSG.TV

Who is TSG?

TSG, or TheSpeedGamers, are a fully volunteer-based group who stream live video game marathons while raising funds to benefit various charities. The team is based primarily out of the Dallas-Fort Worth area of Texas, but its members come from around the world, including (but not limited to) Australia, Canada, the United Kingdom, and Sweden.

Do you use glitches or hacks?

Our marathon runs typically showcase a game from beginning-to-end to the best of our ability, but there are exceptions to the rule in certain instances (such as showcasing a glitched run in a The Legend of Zelda marathon.

Can I play a game for you?

We know that you would like to play, but our marathon attendees come from a trustworthy group that we know well. Many of our players are moderators from Twitch or the TSG Community, and these are people who have been known for a long time to be trustworthy and dependable. Also, the schedule is planned out for marathons well ahead of time, so, in all likelihood, we already have someone ready to play the game you’re thinking of.


Donating

How do I donate?

These days, donations go through the Streamlabs service, which is a reliable method of donating and tracking that makes the process easy for everyone.

For more in-depth details about Streamlabs, check out their FAQ.

Do I need Paypal in order to donate?

While PayPal tends to be the easiest method of donation, Streamlabs allows you to donate through PayPal or with a Visa or MasterCard debit or credit card. International funds are automatically converted to the U.S. dollar, so you don’t have to worry about doing a conversion yourself.

For a short tutorial on how to donate to a TSG marathon, check out our video on YouTube.

Can I still donate if I live outside of the USA?

Yes! Streamlabs automatically converts international donations, so please feel free to contribute!

Is there a minimum amount that I must donate?

The minimum donation amount is one U.S. dollar.

Do I have to use my real name for my donation comment?

Nope! You do have to use your real information when filling out your payment information, but your donation name and comment for the stream can be kept anonymous or use any pseudonym or chat name that you would like. The information that pops-up on the stream will be whichever name you give Streamlabs, so you can be as anonymous as you’d like.


The Chat

Chat Rules

The following are the rules that each viewer is expected to follow in the live chat room. Failure to follow these rules may result in a warning, temporary timeout, or ban, depending on the severity.

  • Be Respectful
  • No Advertising
  • Never Give Out or Ask for Personal Information
  • No Backseat Moderating
  • Do Not Bypass the Censor

Can I be a moderator in the chat?

The short answer is no. We will never grant moderator status to someone who randomly asks for it. Our mods are dedicated members of the TSG Community who have proven themselves to be responsible and helpful in the chats over time.


Prizes

How can I win a prize?

Prizes are awarded under various conditions. These may include a raffle drawing based on donation values, a prize for donations of a certain amount, random fan art selections, Twitter promotion contests, or other methods determined during a marathon. Prizes and their requirements to win will be announced by the commentators during the stream, and winners will also be contacted by email after a marathon ends.

I live outside of the USA, so can I still win a prize?

Yes! We ship internationally, so you can win a prize no matter where you are in the world. Be aware, though, that it may take slightly longer to receive your package internationally than it might otherwise.


The Community

How do I sign up on the forum?

To join our TSG Community through the forum, head to http://community.tsg.tv and click on “register,” which is underneath the top banner. It’s a quick and easy process, so be sure to join in on the fun!

How do I submit fan art?

To submit fan art, simply head to http://tsg.tv/fanart and click on “upload your own!” On the next page, select your file and insert your (chosen) name, email address, and caption, and hit “submit photo!” We love to receive fan art, and we’ll often show off some of our favorites on-stream!


Other

How can I interact with TSG outside of marathons?

Luckily, there are plenty of ways. Many of our members stream on Twitch throughout the week, and you can find a list at https://www.twitch.tv/team/tsg. TSG is also active on Twitter, YouTube, and Facebook, and Twitter in particular is a great way to get to know our members.

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